Matter of Instinct

OUR TERMS & POLICIES

Pricing


Our pricing is reflective to the quality of service we provide and the products we may use on your hair to get you looking your best, pre-, during and post-appointment.

 

Please note that certain services vary in pricing depending on the amount of work required on your hair/beard, which is why certain services now have “Starting Range” pricing. The price of a service is a mutual agreement between the barber and yourself. The decision to opt and pay for an elevated service is solely at the discretion of the client. Please consult the barber as to what/why any extra charges are being made for a service.

 

All services are final sale.


Appointment Times


Appointments will be held for up to 15 minutes from their start time. After this, a no-show fee will be applied and you will need to make another appointment. No exceptions.


Rescheduling Appointments


Any appointment rescheduled within 2 hours of the scheduled appointment will incur a $5 fee. Any rescheduling done outside of 2 hours will not incur any fee.


Cancellation Fee


Any cancellation outside of 24 hours will not incur any fee.

 

Any appointment cancelled WITHIN 24 hours and up to 2 hours before the scheduled appointment will incur a $10 fee that is non-transferable and non-refundable.


Late Cancellation Fee


Any cancellation within 2 hours before the scheduled appointment will incur a 50% charge of whatever service was scheduled that is non-transferable and non-refundable.


No Show Fee


If for any reason you, the client, do not show for the scheduled appointment, you will be charged the entire service. This fee is non-transferable and non-refundable.

Customer Care

 

Email: info@moibarber.com

Phone: (212) 390-1880

Mobile: (212) 529-1098

 

*Texting is available via our mobile number